Customer Testimonial
Hear what our customers has to say about Amazing Borneo, our guides and our services.
Latest Trip Reviews from our guests who climbed Mount Kinabalu with us...Dear Amazing Borneo,
Dear Team Amazing Borneo, As I was writing this, the background sound of rains reminds me of my energy level back last week, a few hundred metres away from Laban Rata. Still, I preserve my energy. No matter how much the insanity of rain-drenched, I have to go on. Joe start pulling me up then. Finally, we did arrived at Laban Rata - Yeah!!! Thank goodness! To the staffs of Amazing Borneo, Joe Endam is an absolute delight and a natural tour guide – terrific, knowledgeable and very organized. Plus points for him - responsible, respectful, fun yet vigilant. Lastly, if I had been rude or insensitive, I offer my sincere apology. Thank you very much for such an amazing memories. Hi Dinna,
Regards, Dear Dinna, On behalf of Bec and myself, I would like to personally thank you for your outstanding service yesterday and on Wednesday in assisting with organising our Mount Kinabalu 1 day climb. David our driver was a delight as was our guide Fabian who we tipped out of appreciation. It is comforting to know that if we return to Kota Kinabalu we can approach a well run company to deliver our requests as well as recommend a company to our friends and families. I hope this email reaches your manager so he or she is aware of your performance and that of the organisations holistically. As a businessman myself I am a big believer in reward and recognition hence this email. Feel free to request a testimonial or to use this for any marketing collateral targeting Australians or the like. Best wishes to you and the team. Keep up the awesome work. Ben Smith Perth, Western Australia Hello Dinna, We had a great trip to Mount Kinabalu (minus the terrible weather we encountered at the summit)! We booked the 3D2N trip only 2 weeks before and we changed our minds several times about whether to do the via feratta and whether to book the 3D2N or 2D1N trip but our emails and requests were promptly replied and attended to by Rose (very much appreciated!). We were picked up at the time we requested from our hotel on day 1 and had a relaxing evening at hill lodge at Mount Kinabalu Park. On day 2, a friendly liaison lady (i forgot her name!) met us at the park to give us a short briefing and she also helped arranged for private taxi transfer back to the city (also very much appreciated!) on day 3 as we arrived the base much earlier than the other lady who was supposed to share the transport back to city. Best Regards, Dear Amazing Borneo Tours, My family and I had a wonderful time in Kota Kinabalu and the experience climbing up Mount Kinabalu was simply awesome. Now we have difficulty to find other family adventures to top the climb. Kind regards, Dear Dinna, It has been some time since we returned to the cold and ice of Europe. From this perspective, our recent holiday escape to Borneo holds even greater value. Hi Dinna
Hi Dinna and all other helpful staff at Amazing Borneo, We had a great time on our trip to Borneo. One of the highlights were for certain the trip you organized for us. The three days trip fully lived up to our expectation. Very nice and helpful guides that knew their area. We also have had the feeling we had a personal contact with you from the very beginning when we started to plan our trip to Borneo. Thanks for everything Hello Dinna, All aspects of the trip worked at as well or better than expected. In particular, our guide (James) was absolutely wonderful. Not only was he friendly, knowledgeable and helpful, he was able to provide much needed assistance to one of our party at critical times. I understand that he stood in last-minute for another guide that had been assigned to us. There was only one item that could have been improved - one of the bunks in our room at Laban Rata was very squeeky, so we were kept awake during that vital period. Here is my assessment of the various items: Regards and thanks, |
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Hello Amazing Borneo, I have just returned from my trek with your company. I am writing to thank you for my successful adventure and to reiterate my gratitude to the guide Joe Felsey. I would not have made it up there without him. Please extend my best wishes to him. When I have time, I will be posting my experience on Tripadvisor and will be recommending your company to other travellers. My experience has already inspired my family and friends to plan a trek in the near future.Warmest regards, Liz Pang Hong Kong Liz Pang's Trip Advisor Review on her Mount Kinabalu Adventure:
Much of what other reviewers mentioned regarding what to bring up is pretty much spot on; prepare 3 sets of change; preferably cargo trousers, lounge pants ( to relax in), 2 short sleeved t-shirts, 1 long sleeve t-shirt, fleece, rain coat (for the summit), 3 pairs of socks, underwear, beanie, waterproof cap, waterproof hiking shoes, and a poncho. If you don’t get wet from the November rainfall then you’ll get wet from your own sweat. Even on the way up to the summit, you will sweat and end up taking off a layer of clothing! Take gloves, and a torch light to strap on your head, and most importantly a walking stick. Package the main bulk of the kit in a simple bag, and hire a porter to carry it. Repack the lunch box into a plastic bag to save space and have additional energy bars to snack on every kilometer or so. And don’t forget to carry water and a first aid kit containing plasters and basic medicine. The trek is challenging but very doable for moderately fit people. The key is to ascend slowly, taking baby steps. Enjoy the diverse flora and fauna, and take the time to appreciate the transition in nature on the way up. This helped me to acclimatize to the change in altitude. Consequently, I did not suffer any ailments that some other people may have experienced. I meandered, and it still took the average 4-5 hours to climb. Although there is no hot water to take a shower, try to book Laban Rata guesthouse which is the only heated unit. It’s convenient, and you will not have to walk in and out for the meals. I was amused to find that in Laban Rata guesthouse, slippers were provided just like a hotel! Much of the headache and feeling of nausea that people get, I suspect, comes from dehydration and extreme exhaustion. Drink a lot of water, and take ibuprofen to kill the pain in your head, and as a prophylactic for the pain you might suffer the day after the climb. After getting used to the warmth of being inside for a few hours it was shock to the system to have to get up early in the morning to start the last leg to the summit. Nevertheless, the night climb was thrilling. I experienced so many emotions in that period of time. The night climb seemed never ending, and was physically challenging, and the last 500 metres was the most intense. I ran out of bottle eventually, and finally Joe had to literally take me by the hand and yank me up to the summit. The final reward of witnessing the sunrise, and infinite sky line was gob smacking. You can cry out of exhaustion, and be astounded by the awesomeness of it all at the same time. Everyone clambered to the top in anxious bid to get the ultimate “I was here” photograph. Just as dawn broke to reveal the amazing scenery, Joe said, “Welcome to my office!”. And I thought, how cool is that?! Joe taught me to zigzag down. Don’t jump. Baby steps going down as well. This way, you’ll avoid the toe hammering, and knee jolting. The next day, I felt the onset of sore thigh and calf muscles. Admittingly, for a bit I felt like I’d been stretched on a medieval torture rack but I recovered after a couple of days. I met some lovely people! And it was fun to say hello and briefly swap progress reports with them. I don’t think I saw anyone really suffering from the climb. Most of it was all smiles and a lot of joking. I am particularly pleased that my leg held out especially as I had surgery, a few years back, on a ruptured Achilles tendon. Just bear in mind Frank Sinatra’s song, and “Do it your Way”. Then go and pamper yourself by getting a massage. |
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Dear Dinna, Hi Would like to take this opportunity to thank you for the great trip you have organized for me, I enjoyed myself and I would definitely go back to you for another great trip. Please also forward my best wishes to Richard, my friendly guide who have helped me throughout journey and make my venture to KK submit possible and memorable. I am also especially amazed by his encyclopedia knowledge of all the plants in KK, it makes my journey even more interesting. Nevertheless Best wishes to all the staff of Amazingborneo, whom as a team, have help to organize this trip, you guys are just Amazing. Best wishes |
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Hi Nastashyia The itinerary and events went like clock work. We were met by one of your friendly drivers at the Kota Kinabalu international airport, which was a big relief when we stepped out of customs and into the departing passengers terminal. All our accommodation and transfers was seamless. Your staff were professional, encouraged discussion, friendly and no request appeared to much. I was honestly surprised at how well organised it all was. With trips like these, especially with multiple transfers between activities and accommodation there is usually at least something that goes wrong. But in this instance, I am so glad I went through Amazing Borneo to organise everything. We provided some feedback to the staff at Manukan Island where we had concerns on the freshness of the food and the various companies behind the activities only operate with cash. Apart from this, we had a great holiday. |
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Hi Rose Just wanted to say thanks for the Mt Kinabalu trek - was hard work but well worth it. Our guide was fantastic very knowledgeable and talked with us the whole way David Schinckel |
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We booked a four day - 3 nights tour to Sandakan through Amazing Borneo tours.
This was to Turtle Island-Sepilok-Kinabatangan River area. The staff at the agency were really helpful, patient and kind, particularly as we were travellling with young children and an elderly grandparent of 81 years. This tour takes in some amazing places and is really worth doing if one is planning a visit to Sabah. Sabahans take the conservation of their natural environment very seriously and there is amazing wildlife, particularly birds to be seen including orang-utans in the wild. This was a rare sighting we were privileged to see. We were lucky to find this tour agency on the web and we had a great time in Sandakan. Will be planning a return trip in the future. Sharon Davies |
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To the Team at Amazing Borneo a big thanks. I was the worst customer..... Last minute booking, vague ideas on what we might want to do....and from that they created a fabulous itinerary sorted with fast, efficient and friendly emails. The people they employ must be the creme of Sabah. They are some of the friendliest, most knowledgeable, and passionate people I have ever met. The tour operators and partners they use for their tours are also fantastic. I tried organising a tour through our Hotel, which I was told was sold out, but Amazing sorted it without issue. My son was feeling ill on our last day, so our tours were rearranged within minutes followed up with a courtesy call on his health. The best service, don't hesitate to book with these guys, and we'll definitely be back!p.s one of our best moments was snorkeling from the boat at the back of Mamutik Island. Away from the crowds... beautiful Regards |
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Dear Carlotte, Just a quick note to say a huge thank you to you and the team for organising such a fantastic trip for us. We had an amazing time, the trip was really well co-ordinated and our guides were brilliant, particularly Lawrence who was so considerate (the umbrellas in Gomantong Cave were an inspiration!) and he really went out of his way to make the trip memorable. Once again, many thanks to you and your wonderful team, we couldn't have had a better time, and if you ever need any testimonials, please do not hesitate to let me know. kind regards, Sandra Millican United Kingdom |
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Hi Nastashyia, ![]() I've had an amazing time. Thanks a lot for all the arrangements and especially the surprise. I knew I had to visit you at your office personally to thank you for such great service. I would like to try the white water rafting next and I will definitely contact you again to book it. Attached with this email is some pictures to share with you. Regards, Joshua Anderson Cheong Singapore |
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Hi Nastashyia, Kenji, Tyan, and all the wonderful staff at Amazing Borneo, Just wanted to take the time to say thank you for all your help, from the booking process straight through to the Kinabalu climb. Your team was always extremely responsive to our emails (even on weekends) and always went out of the way to ensure that we had the information we needed. On the first day of our climb, your van picked us up from out hotel as promised and everything was already taken care for us by the time we arrived inside the park. Although not generally recommended, we had already booked our flight out of Kota Kinabalu for the same day as our descent and you made sure to have a van waiting for us as soon as we reached the bottom, communicating constantly with our guide to coordinate timing. Although slightly more expensive than other tour companies, we originally chose Amazing Borneo because of all the positive reviews on Trip Advisor and we couldn't be happier with our choice! Thank you for such outstanding customer service - we will be sure to recommend your company to all of our friends. Terima Kasih Banyak, Amanda Kwok Canada |
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Dear Ela Edward, Hi, Marina Shirai is writing who ordered Mt.Kinabalu Climbing via Ferrata on 19-20Jan! We went back to Tokyo safely last week and remember our fantastic Climbing Tour everyday!In first, thank you very much for organizing our good holiday! There were very wonderful things in Mt.Kinabalu! Beautiful nature, animals, friendly mountain guide, experienced Via Ferrata trainer, kind driver, delicious foods, and a lot of impressions in Borneo!!! It was a wonderful experience and will be a beautiful memory of our life! Good memories don't fade! One day we want to visit in Borneo once again for climbing to other peaks of Mt.Kinabalu, rafting and caving!!! Thank you for the good service of Amazing Borneo Tour and thank you for your everything!!! Best regards, SHIRAI Marina Japan |
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Dear Amazing Borneo Team, we came to Sabah and climbed Mt Kinabalu with you on 1-3 August ,doing the Via Ferrata with James. The Zen Garden was a beautiful, comfortable stop before the ascent. Pendant Hut was clean and comfortable, food was tasty, and with a great support team there. Our guide Tumas was very encouraging and supportive, a calm companion on the journey, assisting us as we needed. The actual climb was great, we loved moving through vegetation layers, arriving at the hut and relaxing, before the early night and the ascent in the dark. The climb was hard but we made it and the mountain was spectacular. James was a great guide for the Via Ferrata, it was a lot of fun to add into the adventure. The transport people were friendly and reliable as well. Thank you to James and Tumas, in particular, and to all your professional team, best wishes Karen Coffield and David Feith |
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Subject: THANKS!!!! We wanted to thank You for your kindness and availability that You have shown us to know the fantastic world that's the Borneo. (All this thank to the availability and competence of our guide Eddie). You are greater!!! best regards and hope to see You soon. Roberto and family Italy |
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Hi Dinna, Thanks for booking the tour for us. I'd like to thank our guide Randy and the driver for an excellent job done. We are very impressed with their professional service and sincere help. I will definitely recommend Amazing Borneo Tours to my friends. Please pass this compliment to your customer experience department. Thanks and regards, David Z W ZHENG China |
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Hi Amazing Borneo First of all we would like to thank you very much for the excellent trips we had in Borneo. We are so happy that we found your agency on the internet and booked the two trips (Wildlife tour and Mt. Kinabalu climb) through Amazing Borneo. Everything was absolute perfect. Pick up on time at the hotels, very friendly and helpfuld guides, excellent accomodation and even now after we left Borneo you show your kidness by sending our forgotten Certificates. We would like to say, that we are extremely satisfied that we chose Amazing Borneo Tours and we really had an amazing timew in Borneo. We will highly recommend you to everyone who wants to go to Borneo. Once again thank you for your kindness. Jakob Bendtsen Denmark |
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Hi Dinna! Just got back from our travels. The Kinabalu climb was awesome, really enjoyed it, thanks so much for all your hard work in organising it for us. One of the most memorable trips I have been in in recent years, I will definitely post a recommendation for you guys on Trip Advisor. BTW, our guide Johnny was superlative, really the best guy in that mountain... Thanks so much for all your help, and I look forward to booking further tours with you guys in the future.
All the very best |
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Hi, Ela
Came back from Sabah, but still thinking of the joy in Sabah. Just extend our thanks to all of you! Kind Regards, |
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Hello We have just got back to the UK following our trip out to Borneo. We would like to thank you and your team for a very enjoyable tour. The representatives were very attentive, helpful and ensured we always got the best views and the most out of our trip. If any of our friends ever decide to come out to Borneo, we will have no hesitation in recommending your company for tours. All the best for the new year and thank you for ensuring our holiday gave us many treasured memories Kind regards Debra Berry United Kingdom |
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Hello, Ela ! We've finally been back to routine. Our climb was much harder than we had thought. Even after returning to Tokyo, we were suffering from muscle pain for more than a week. We were not able to walk properly for a few days. Maybe we were too old or inexperienced. However, it was definitely worth trying and we managed to reach the summit thanks to our helpful guide Cornie.
Also we are grateful to your support, including the tips about shopping etc. I am attaching the photos taken at your office when we visited you. It seems like ages ago. We visited all the places you kindly marked on the map and I am happy with my purchase. It's a pity we were too tired to walk around the town and enjoy lots of nice local food. Believe or not, after the climb, all we did was liquid, porridge and mango pudding. Since Kota Kinabalu looked like a safe ,attractive and friendly town, we are going to return there in the near future. Next time, we'd like to enjoy any activities except climbing ! Our fellow Japanese tourists said they had a fantastic time in golfing, snorkelling and spa. If you have any chance to come to Tokyo, do let us know. I might help you with some advice. Keep up the good work. Sincerely yours, |
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Hi Kenji,
thk u so much for arranging this trip for us. My family and I had a wonderful time in Sabah. My daughter's dream finally come true when she saw the real Rafflesia. Her text book has come alive!! Pls extend also our heartfelt thanks to the driver, Mr Jay. He's simply awesome!! He showed a lot of care towards our 6 yrs old girl and helped us alot. Hedid more than what a normal driver needs to do. For example, at the river cruise, a group of HK tourist took over our dining table on the boat. Mr Jay didn't argue with them. He simply carried a new table up to the top deck of the boat and set it in front of the boat. We had a personal table to ourselves. We cld enjoy our dinner and the spectacular view at the same time. Not only that, he even caught a live fire fly and gave to my daughter for a close up inspection. He simply delighted her life. Once again, pls help us thank Mr Jay. We'll pray his health will get better. I'll definitely recommend your company's service to all my friends who want to visit Sabah. And I'll ask them to stay in Nexus resort. Thanks for your recommendation, that's a great choice. Mr Hee Ching Long |
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Hi Kenji, ![]() I just want to say "Thank You" to you and Alvin , we are so happy & enjoy our this KK trip, we are happy with the food & accomodation you arranged to us , hum.....I will recommend my friends to visit to Sabah , of course , I also will ask them to join your tours. Once again , "Thank You" . Tan Li Fung Singapore |
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Hi Ela and team,
I am sure to be back again next year with some other frens as I believe there are more activities to do in KK. Please feel free to browse through the pictures I have taken for your tea break! Rgds, |
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Hi team ![]() I had really good time spending time in KK and your coordination was wonderful. It was never better. I really want to say thank you to Rose and T who guided us. Also I'm happy to share my last trip on the website you linked. I'll def take a moment and do it. Thank you very much and I deeply want to visit there one more time, it was simply great :) Kind regards, Minjung Ma Korea |
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Hi Ela Just wanted to say our trip to Mount Kinabalu with Amazing Borneo was excellent. The accommodation surpassed our expectations, the transfers were right on time and the mountain guides you organised were brilliant. What an experience! Thanks for making our trip memorable, we will contact you next time we plan a trip to Borneo! We will certainly recommend your service to friends. Cheers Louise Wood Singapore |
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Dear Carlotte, My family are now back in Montreal. I would like to extend my thanks to you for your efficient service and also to Evan who did a great job in guiding us as well as giving us a good insight into the past and present, peoples and cultures of Sabah that we can only appreciate your beautiful state even more. We really look forward to returning in the very near future! Rita Canada |
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Hello Dinna I'm now back in Denmark. However I just wanted to let you know that my friend and me truly enjoyed our trip up to Mt. Kinabalu. We had the best trip ever! Your company is very professional and the food you provided at the accommodation surpassed our expectation - please keep it! So we just wanted to say thank you! We will definitely recommend you. Kind regards Katrine & Elsemarie Denmark |
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Hi Tyan, Its all been fantastic and we have had an excellent time everywhere we have been. The guide in Sandarkan (Bernadette aka Bennie) was absolutely brilliant, she looked after us throughout the journey and was extremely knowledgable and sincere. We would like to extend our deepest thanks to her as she made it a wonderful experience for us. Also the Billit Lodge was fantastic and the people that worked there made it special for us. Also again I would like to thank you for making this honeymoon so special for us despite all the changes I have requested. I will be commenting on forums about Amazing Borneos excellent service and Billit lodge on tripadvisor etc and recommending yourselves to persons I know who are planning to visit Sabah soon. You have made it the most "amazing" trip to remember for the rest of our lives. If you have a blog or a forum please let us know? Please pass on our email details to Bennie and we will send her some pictures after we get back and you if you wish. Thanks once again:) Viral Desai British |
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Subject: Super Service ![]() Pravind Krishnan,Kumaran,Hita,Lim... wish thank q for whatever support and co-operation that we received from Amazing Borneo Tours & Event Sdn Bhd staff. We did climb Mt.Kinabalu on 14-15 May 2011,follow by water rafting on 16 May which we change for Mari-Mari village visit.Guide Belle was very friendly and well knowledgeable ,performance by Adam at village was good.Well done ,excellence holiday we had with Amazing Borneo Tour. Kumar |
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Hello. We have just come back from amazing Borneo tour, it was fantastic!! We had a really wonderful time during tour with tour guide (ms. BENNIE/in sandakan), thank you very much!!! Please say [thank you] to Mr.Lesley who arranged our booking and Ms.Bennie who took us aroud during tour as well. Thank you very much. Kanari Hori Japan |
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Dearest Lynn and Kenji, From the bottom of our hearts, on behalf of Ms Norrul and Mr Tony Neo, I would like to convey our sincere and heartfelt gratitude to your company for the wonderful experience during the recent Sabah trip.
Our students of Sec 3-1 and the teachers had such a memorable and rich learning experience in The Land Beneath the Wind. We were overwhelmed by the wonderful and warm welcome as we met the two of you, Dyna the OM, and Evan our tour guide, at the Sabah airport. Throughout the trip, we had nothing but praises for the great service that you and your staff have shown us. You and everyone there were so patient with our students, and always willing to meet our needs and requests almost immediately. In fact, I was touched that Dyna actually went the extra mile to look for our missing banner upon our arival at the Sabah airport, and that Kenji was kind enough to wait up with me for the 2 students while the rest have made their way to the airport for our departure. And Evan was such a magnificent guide, always feeding us with interesting and informative details of his native land, Sabah. All these were done without any complains nor criticisms from any of you. The school immersion programme and the tea-plating experience at the Sabah Tea Plantation were unforgetable events for our students especially. So was the visit to the Mari Mari Cultural Village where learning was hands-on and made interesting with the demonstrations and performances. I myself truly enjoyed this whole trip tremendously. I do hope you will continue to provide this excellent service to other schools. I will definitely look forward to working with you and your staff again if the opportunity comes. Thank you again. Warmest regards, |
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All Staff of Amazing Borneo Tours, We had an enjoyable AND tiring holiday in Kota Kinabalu from 06012011 to 11012011, all thanks to the meticulous planning from your side from the day the adventure started to the day we were all reluctant to leave. I would like to express my gratitude to all drivers (uncle zul, farid, and some which i didn't managed catch their name) that sent us to different locations safely and on time :) Tours guides (cornelius, dawat, leng chai(hendry), evan) are equipped with ample knowledge on their job and it's really very interesting to listen to their experiences and all these definitely made our adventure more meaningful and fun. I would also like to commend on the efficient service and assistance provided by our KK local contact person Tyan and all the local office staff, for helping us recover 1 of our baggage left behind at Mt Kinabalu HQ and promptly delivered it back to the hotel lobby the next day while we were out adventuring. The efficient communication from Amazing Borneo Tours allowed us to enjoy the trip without any worries and we greatly appreciated it. Not to forget kenji, whom I liaised with for the tour package arrangement, I thank him for all of his kind assistance and prompt replies to my queries. Lastly, on behalf of my entire tour group members, I will re-expressed my gratitude and thanks to all staff of Amazing Borneo Tours for this wonderful experience and I can proudly say I got more than what I bargained for. Thank you once again. "I have seen the AMAZING BORNEO with Amazing Borneo Tours, have you?" Regards, Garry Lee Singapore
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All, Firstly would like to thank all in making our trip an enjoyable one especially to the kids. Telephone reception : very polite and patient when answering question Sales Coordinator: friendly and very helpful in helping to arrange our trip a successful one. On arrival and departure: Bas provided was clean. Guide friendly and provide good welcoming info. White Water Rafting: Guides provide good info about the trip before we reached Tenom. Safety briefing was done properly in an entertaining way. Twin Island Trip: our guide was very patient and look after our things when we were not around. Food was nice indeed. Cameraman: Thank you for making our trip a memorable one with the pictures taken during rafting. They will remember this for the rest of their lives. Rgds, Zainab Julaihi Brunei |
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Hello Ela My family and I have just returned from our holiday in Kota Kinabalu. Although we had only booked the White-Water Rafting package from Amazing Borneo, while the rest of our tour package was from another tour agent, we thoroughly enjoyed our rafting package with Amazing Borneo. We were picked up on time at our hotel by Alvin. Our River Guide, Edhar, had us all laughing away while we were rafting. We hope to visit Kota Kinabalu next time to climb Mount KK and we will certainly book with you. Thanks to all at Amazing Borneo. Best regards Wendy Lim Singapore |
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Hi,
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Hi Tyan, We have enjoyed our trip to Borneo a lot and our guide Bennie, was great! Unfortunately we were a bit unlucky with the weather, but this is a risk at this time of year. I would only like to give you one feedback from myself and my two travel companions. The trip to the cave is not something we enjoyed. The short walk towards the cave was very nice and we even spotted a wild Organ Utan, but the cave itself was the most disgusting thing we've ever done on a trip. Due to the bird's droppings you can't look up to see the bats and birds and the cave. You have to stay focused on where to put your feet as the droppings make the walkway a very slippery adventure. Twice I almost fell and let me tell you, that would not be pleasant. Have you ever been at this cave?? While you try to stable your walking the cockroaches and I know not what skatters around and above your feed. The handrail is full of birdshit too and if you would be tempted to grab it to avoid a fall, you might actually grap a couple of cockroaches instead. To summarize things up: all you see is bird droppings and disgusting insects and the overwhelming smell. We would have preferred another river cruise instead or a bit more sight seeing. Again, I want to highlight that everything else was to our full satisfaction and we enjoyed our trip to Borneo a lot! Cheers, Karla Haelker |
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Dear Ms. Carlotte Gregory,
Best regards, |
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Hi Tyan, Its all been fantastic and we have had an excellent time everywhere we have been. The guide in Sandarkan (Bernadette aka Bennie) was absolutely brilliant, she looked after us throughout the journey and was extremely knowledgable and sincere. We would like to extend our deepest thanks to her as she made it a wonderful experience for us. Also the Billit Lodge was fantastic and the people that worked there made it special for us. Also again I would like to thank you for making this honeymoon so special for us despite all the changes I have requested. I will be commenting on forums about Amazing Borneos excellent service and Billit lodge on tripadvisor etc and recommending yourselves to persons I know who are planning to visit Sabah soon. You have made it the most "amazing" trip to remember for the rest of our lives. If you have a blog or a forum please let us know? Please pass on our email details to Bennie and we will send her some pictures after we get back and you if you wish. Thanks once again:) Viral Desai British |
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Hi Ela,
Kind regards |
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Hi Charlotte
I have met some other people here who have found it hard to book anything with the tour agents and have given them your name and number. I hope they call you as I am sure you can find something for them to do! They only have a few days left so can probably only do day tours. Thank you for the itinery for 24-26th. It looks great and I am really excited. By the time I go home I will have to sleep for a week! I don't have leech socks though so will try and find some. Hope to hear from you soon |
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Hi all,
Also, if possible, could you please help tell our guide, Duhisin Kain (as was indicated on our certificate), that we are very very very grateful that we made it to the top before sunrise and we would not have made it without him and for that, we are very thankful to have him as our guide for the climb. He really made all the difference to the climb. He made the climb a much easier one with all his help and also more enjoyable with the big smile he carried throughout the 2 days. Please tell him that we thank him for all that he has done for our climb up and down Mount Kinabalu. Best regards, |
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Dear all Amazing Borneo,
We definitely will make publicity for your country and your organization towards our friends here in Belgium. Al the best and lots of success. Chris and Luc |
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Hi,
I'm just writing a quick note to say a massive thank you to you and your team (in particular our fantastic guide James) who provided us with a wonderful trip - packed full of memories - to Mount Kinabalu. Thank you and with very best wishes, Chrissie Simons |
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Hi Kenji, I will like to personally thank Amazing Borneo for ur understanding in my group's late arrival at the Timpohon Gate after the descent. I know Gwenda has communicated with u on our situation, but I thought that it's better that I explained the situation as well. In essence, we adhered to all the timings for the final ascent to the summit and also reached Saya Saya Hut well on time (just before 7am) for the via ferrata. However, the entire via ferrata started late due to the weather and we were also the last group to do the via ferrata. As a result, we only returned to Pendant Hut around 1120 and after finishing up our second breakfast, we set off by 12 noon. Unfortunately, we simply could not arrive at the gate before 5pm. I think we only came out sometime between 5.45 to 6pm. Gwenda has also explained the rationale behind this penalty fee and I am not in any way against it. I truly appreciate the effort of the mountain guides, especially after personally going through the ardous climbing experience. Once again, I greatly appreciate ur understanding and all the prompt arrangements by Amazing Borneo despite my late booking. At some point, I really thought that we would not be able to climb. On behalf of my group, thanks for making it possible. Warmest Regards, Lim Tuang Hin Singapore |
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Hi,
Thanks to Amazing Borneo and Mr Yatim for the educational tour to the Kinabalu Park and Hot Spring on 28/6. My family members enjoyed very much during the trip. We had a v good family bonding. Fm climbing up to the Canopy Walk, visit to the Museum and the most interesting part is to see the Rafflesia flower in real life! We had a great fun riding the 4-wheel! It was very adventurous! My special thanks to Mr Yatim for sharing his knowledge and also to the good driver! Looking forward to our next visit to Kota Kinabalu! Thanks all for making my trip an enjoyable n most memorable one! ;o) Mr Karim and Mdm Sunarty |
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Hi Kenji, We thank you for your great service provided by Amazing Borneo Tours team. Both Alvin & Ivan, the tour guide for our trip are very informative, friendly and kind. Not forgetting the drivers too, Farid & Nora for their punctuality. Our family had enjoyed the KK trip with great satisfaction, though some hiccups from the Imperial Int’l Hotel. Thank you. Best Regards, Azlina Binte Ibrahim |
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Dear Amazing Borneo Teams,
We are pleased to note your gracious presence and support at our recent trip "Via Ferrata – Mount Kinabalu" on 26-28 April 2010 and we would like to say thank you very much. We are very happy and enjoyed for all activities since day one till the end. Kenji – congratulation, you have the best team and please keep it up. Meanwhile we look forward to liaise with you in future or meeting you again. Warm regards, |
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Hi Eveyone at Amazing Borneo, We have just returned from our holiday from Borneo. Taidg and my three kids have asked me to pass on a very big Thanks to you and your team, what a fantastic experience for them. Thankyou for coming out on a holiday day to give us our refund, and sorry that my son was ill. I would recommend you to anyone, it was great. Good luck in the future with your business. Michele Hannon Australia |
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Hi Kenji,
The proposal had been successful and we would like to thank you and your team for making this happen.It was a memorable trip and apparently a tired one too. We would like to thank Gwenda and Andrew for putting in the effort to making our trip a great one.They are always making sure that things is going right and very swift to response if things seems doesn't.We do feel the personal touch. You guys will be the top of my list should I need to do any recommendation to my friends or associates. We had a great mountain guide too,his name is Oshin.A very responsible and experienced guide.We will highly recommend him.His high dedication to work and his clients is simply remarkable. Last but not least,thanks for the souverniers and the great memories that you guys had helped to fulfilled! P/s:Your effiency and patience had initially given me high hopes and true enough Amazing Borneo delivers! Best Regards |
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Hi Kenji, Just let know you that we were very enjoy the trip in Sabah. We definitely look forward another trip to Sabah. Probably, next time, we will visit the infamous Kota Kinabalu. Until then, do keep in touch! This trip definitely leaves us with many good memories, and we certainly will recommend any of our friends that will like to go Sabah to contact you. Take care!! Sum Yoke Yee |
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Hi Kenji, I would like to extend my appreciation to your for facilitating the Mt. Kinabalu trip for my colleagues. They have enjoyed the trip very much and is full of praise for Sabah.
We are planning for the next trip in Aug and wondering if your company do trips besides locations in Borneo. We are looking at Bali at the moment and if you can assist, that will be great news for me! Pls let me know, we are looking at travelling in late Aug, for 7-8 persons. B rgds, |
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Hi all,
You are the best team! Amazing Borneo! It was an unforgettable trip. Thank you. Leen & Desmond |
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Hi Lynn,
A Big thank you for recommending Sabah as our destination holiday. The Rasa Ria beach resort is beautiful and the crystal clear waters just amazes us. Of course the highlights of the trip – the helicopter tour is definitely something to remember for the rest of our lives. Thank you once again for your prompt and professional service. Regards, Wong Ling Keong |
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Hi Nastashyia, All at Amazing Borneo Tours, I have successfully completed my climb to Low’s Peak via the Mesilau Gate, received 2 certificates from the Kinabalu Park HQ. Thank you for your assistance on the booking arrangement. All went well for the climb and credit to the mountain guide, Margaret Lee who has been very responsible and professional. I am now back to work, energetic and recharged. Thanks Regards Christopher Chong Malaysia |
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Good Day to you.
I came back from Malaysia yesterday, I’ll be glad to give you my feedback on my trip to Mt Kinabalu with “Amazing Borneo”.



I have just returned from my trek with your company. I am writing to thank you for my successful adventure and to reiterate my gratitude to the guide Joe Felsey. I would not have made it up there without him. Please extend my best wishes to him. When I have time, I will be posting my experience on Tripadvisor and will be recommending your company to other travellers. My experience has already inspired my family and friends to plan a trek in the near future.
“I'm really glad I did it.....”
From our very first contact with your company, the relationship has been universally positive. I had multiple contacts with Carlotte Gregory and she invariably answered my emails promptly and provided the complete information I sought. Everything that you promised was delivered.
The rain that had been present just as the ship arrived had completely stopped and was not seen again this day. We drove up Signal Hill and had a wonderful view of the city. We stopped at a lay-by, walked further up the hill and the driver met us farther along the way. We could see the "floating village" across the water. We drove down the mountain and to the State Mosque for still more photos. Yamin pointed out several fine hotels. He also explained to us about tours he conducts into the jungle that we might like to consider in the future.
a big thanks. I was the worst customer..... Last minute booking, vague ideas on what we might want to do....and from that they created a fabulous itinerary sorted with fast, efficient and friendly emails. The people they employ must be the creme of Sabah. They are some of the friendliest, most knowledgeable, and passionate people I have ever met. The tour operators and partners they use for their tours are also fantastic. I tried organising a tour through our Hotel, which I was told was sold out, but Amazing sorted it without issue. My son was feeling ill on our last day, so our tours were rearranged within minutes followed up with a courtesy call on his health. The best service, don't hesitate to book with these guys, and we'll definitely be back!









From the bottom of our hearts, on behalf of Ms Norrul and Mr Tony Neo, I would like to convey our sincere and heartfelt gratitude to your company for the wonderful experience during the recent Sabah trip.



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